first time using a washlet and it’s pretty life changing! Will be getting ones for my daughters too!

Really happy with the purchase. We decided to get one after a trip to Japan. Support was really responsive and helpful in helping us decide the model and color. Delivery was great and we’re really excited to start using the toilet

After two weeks of using the Horow T38P, performance has been great and reliable. Flush power is strong and I really like the heated seat. Build quality feels solid, the soft close seat is stable and the night lights are cool. Installation was straightforward, had to read the manual quite thoroughly. No leaks or issues so far. Overall, it delivers performance for a good price.

The support was great - answered all my questions & product is really cool my wife loves it!

Awesome service!!

My Swash 1400 bidet is a perfect solution. I enjoyed the old one, which worked for one year more than its warranty. There is no Brondell in Canada for fixing the old one, and sending it to the US is also expensive. The new one came one week after ordering. The replacement was very easy, and I am enjoying again using the Swash 1400 Brondell bidet.

Top of the line and I would never go to another brand of bidets. The construction and longevity of the Swash is impeccable. The design has changed a bit over the years, but they have not degraded in product, they have only gotten better. I have recommended this product to family and friends and all who have purchased it have said they love it!

Really works perfectly. Comfortable. Warm. Quiet. Never having to touch the seat is huge plus. Husband wishes there was a seat riser to raise height of seat.

Great product.

My hands don't touch the knob because of auto flush! The inside is cleaner because of prerinse! My bum is cleaner because of the bidet! We love it :)

A great way to start your morning business.
Features: This toilet welcomes you in the morning with a light, auto-open, and warm seat. All of these are VERY nice, but I can see as the weather becomes colder, the warm seat will be VERY VERY nice. Once you sit down and are done with your business, there is a bidet option. Regular bidet, a lady option, and temperature and pressure controls for each. After 90 minutes of cleaning, the dryer will automatically turn on. You can stop the bidet earlier with the stop button and begin the dry with a push of the button at any time. There is also a “spa” function with runs for 5 minutes and will vary the temperature and the pressure and end with a dry cycle. You can preset two users with your specific preferences. There are also quite a few other modes, such as children's wash, eco mode, strong or soft massage, cool or warm massage, and adjustable front or rear wash. There is also a night light and deodorizer as well as an automatic flush.
Quality: This is a porcelain toilet that is well-made and very heavy. It sits well on the floor and there is no wobbling. The packaging was very good with plenty of padding and strapping.
Installation: My husband had a lot to say about the installation of this toilet… a lot of words that I have not heard come out of his mouth in quite a while, in fact. For reference, he is a licensed contractor with over 40 years of DIY remodeling experience. He does not do it for a living, but he has extensive electrical, plumbing, sheetrock, and general carpentry skills. The toilet requires an electrical outlet at the back of the unit and specifies the plumbing line to be next to the back, not exactly where a standard toilet would line up. He was able to fit the valve into the open back area without moving it but there was still quite a bit of plumbing lines to contend with. In addition, this would be easier for a new build or a total remodel rather than the retrofit into a tight space (and heavy toilet) that he had to contend with. All that said, I would recommend that unless you are a VERY experienced DIYer, you may want to hire someone else to install this.
Overall, I would say that this is a great product that will make your day begin with a smile or even a big fat grin. It will save a lot on toilet paper usage and will make everyone just a bit fresher throughout the day.

Our 2 were install about 6 weeks ago and so far so good. Be prepared for possible plumbing modifications. We moved into a new built home and thought it would be a simple installation, but water lines had to be moved and the size increased to allow for the proper GPF for these toliets. About $1k more on the installations than we planned. Make sure you hire experience smart toliet installers. I sent our initial choice home because they were clueless. As far as performance, thet are very similar to our Toto toliet in Japan. I have tired to register three times now and have not ever gotten an e-mail confirmation

Family loves it too.